Last Updated: August 12, 2026
Pacific Door Closer Service Ltd. (“Pacific Door Closer,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we may collect, use, disclose, store, and protect information when you visit pacificdoor.com, contact us, request an estimate, or otherwise communicate with our team.
By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with us.
When you contact us, request an estimate, or submit a website form, we may collect information such as:
Please avoid submitting sensitive personal information that is not necessary for us to respond to your request.
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, or analytics technologies where enabled.
This may include:
We generally use this information to operate, secure, maintain, and improve our website.
We may use personal information for reasonable business purposes, including to:
We aim to collect only the information reasonably necessary for the purpose for which it is being collected.
Our website may provide contact, enquiry, estimate, or service-request forms.
When you submit a form, the information you provide may be transmitted to and stored by Pacific Door Closer and service providers that support our website or email systems.
We use this information primarily to:
Submitting a website enquiry does not by itself create a contractual obligation for either party.
Our website may use cookies and similar technologies to help the website function properly, understand website activity, improve performance, and support security.
Cookies are small files stored on your device by your browser.
Depending on the technologies enabled on our website, cookies may be used for:
You can usually control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of the website function.
Where consent is legally required for particular types of cookies or tracking technologies, we will seek consent as appropriate.
We may use website analytics, advertising, or conversion-measurement services to understand how visitors find and interact with our website and to evaluate the effectiveness of our marketing.
Where these services are enabled, third-party providers may process information such as:
These providers operate according to their own privacy policies and contractual terms.
We do not use these technologies to intentionally collect information that is unnecessary for legitimate website, advertising, or business purposes.
We do not sell or rent personal information.
We may share personal information only when reasonably necessary, including with:
We may use third-party providers to support:
These providers may process information only as necessary to provide services to us, subject to their applicable contractual and privacy obligations.
Information may also be disclosed to professional advisers, insurers, accountants, contractors, or other parties when reasonably required for legitimate business purposes.
We may disclose information where required or permitted by law, including in response to lawful requests, court orders, regulatory obligations, or when necessary to protect our rights, customers, employees, property, or the public.
Some website, cloud, email, analytics, advertising, or technology service providers may store or process information outside British Columbia or outside Canada.
Where information is processed in another jurisdiction, it may be subject to the laws and lawful access requirements of that jurisdiction.
We take reasonable steps when selecting service providers and handling personal information entrusted to them.
We retain personal information only for as long as reasonably necessary to:
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable record-retention requirements.
We take reasonable administrative, technical, and physical measures designed to protect personal information against risks such as:
These measures may include access controls, website security measures, secure hosting practices, password protection, software updates, backups, and restricted access to business information.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
We rely on customers and website visitors to provide accurate information.
If your contact details or other information change, you may contact us to request that our records be updated where appropriate.
We may also take reasonable steps to ensure that personal information used for business purposes is accurate and current.
Subject to applicable law and certain permitted exceptions, you may request access to personal information we hold about you or ask us to correct inaccurate information.
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before providing access to or making changes to personal information.
If you provide your email address or other contact information, we may use it to communicate with you regarding:
Where applicable, you may unsubscribe from promotional emails using the unsubscribe method provided in the communication or by contacting us directly.
Service-related and transactional communications may still be sent when necessary.
If you provide your telephone number or call us directly, we may use your number to:
If call-tracking or call-measurement technology is used for advertising or service-quality purposes, information associated with those calls may be processed by the relevant technology provider.
Our website may contain links to third-party websites, social media platforms, maps, manufacturers, suppliers, or other external services.
Pacific Door Closer does not control the privacy practices or content of third-party websites.
When you leave our website, we recommend reviewing the privacy policy of the external website or service you are visiting.
If you interact with Pacific Door Closer through a social media platform, information you provide or make publicly available may also be processed by that platform according to its own privacy terms.
We recommend reviewing the privacy settings and policies of any social media services you use.
Our website and services are intended for customers, property owners, businesses, building managers, contractors, and other individuals seeking door, access, or related services.
Our website is not specifically directed toward children, and we do not knowingly seek to collect personal information from children for marketing purposes.
Depending on the circumstances and applicable privacy law, you may have the ability to:
Some information may need to be retained or processed despite a request where required for legal, contractual, security, or legitimate business purposes.
Pacific Door Closer operates in British Columbia, Canada.
We aim to handle personal information in accordance with applicable Canadian privacy requirements, including British Columbia’s Personal Information Protection Act (PIPA) and other privacy requirements that may apply to our activities.
Nothing in this Privacy Policy is intended to limit rights or obligations provided under applicable law.
We may update this Privacy Policy periodically to reflect:
When updates are made, the revised policy will be posted on this page with an updated “Last Updated” date.
We encourage visitors to review this page periodically.
If you have a question, concern, or request regarding this Privacy Policy or the way Pacific Door Closer handles personal information, please contact us:
Pacific Door Closer Service Ltd.
Address:
11121 Horseshoe Way, Unit 113
Richmond, British Columbia V7A 5G7
Canada
Email:
info@pacificdoor.com
Phone:
604-272-5611
Website:
pacificdoor.com
Please include “Privacy Request” in the subject line of your email where applicable so that your request can be directed appropriately.